More direct bookings for Costa Rica's tourism businesses.

We are a Costa Rican company that brings together technology, advertising and content for hotels, tour operators and tourism businesses. We automate guest service with artificial intelligence, build your website with online booking, run your ads and produce your content.

We work all over Costa Rica · Inquiries answered 24/7

Casa Ceiba Lodgeonline
Today, 11:47 p.m.
Hi! Do you have a room for 2 adults, Nov 14 to 17?11:47
Hi Emma! Yes, the Garden Suite is free those 3 nights: US$486 total, breakfast included. Shall I hold it for you?11:47
Yes please 🙌11:48
Done. Pay here to confirm. I can also add whale watching on the 15th if you like.Pay US$486 · secure link11:48
Booking confirmed · no OTA commission

An example of an assistant we set up: it answers at night, in the guest's language, with real prices and availability.

We proved it first at a real hotel.

At a boutique hotel in Bahía Ballena we built and ran the complete system: AI assistant, booking engine on the website, quote follow-up and tour sales. This is what changed, compared with the same months of the previous year.

Share of sales that came in direct, without Booking or Expedia (June to September).

  • ×2Revenue from direct bookings (+105%)
  • +62%Total hotel sales
  • +37%Room nights sold

Direct sales: June to September. Other figures: February to September. 2026 vs. 2025. Source: the hotel's PMS statistics.

What we do for your business

Hire one service or several. They all aim at the same thing: more people finding you, writing to you and booking directly with you.

Automation and artificial intelligence

For hotels, tour operators and agencies

Assistants that answer on WhatsApp, Instagram and Facebook at any hour, connected to your rates and availability. You stop losing customers because you replied too late.

  • Replies in Spanish, English and other languages
  • Automatic follow-up on quotes that didn't close
  • Connection to your PMS, your calendar and your spreadsheets

Websites with online booking

For anyone who wants to sell direct, commission-free

Fast websites in English and Spanish, with a booking engine and online payment. We can also improve the site you already have so it loads fast and turns visits into bookings.

  • Real availability and promotions
  • Payment by secure link or deposit
  • Speed and search engine optimization

Google and Meta advertising

To fill low season and hard-to-sell dates

Campaigns on Google, Facebook and Instagram tied to real bookings, so every dollar is measured in sales, not clicks.

  • Tracking with GA4 and conversions
  • Campaigns by season, market and language
  • A clear monthly report, no jargon

Video and photo content

For social media, your website and ads

Videos and photos of your hotel, tour or restaurant, with a host and a script, made by our partner production team. Content designed to sell, not just to look good.

  • Short videos for Reels and TikTok
  • Room and experience walkthroughs
  • Material for paid campaigns

IT and network support

So everything works without surprises

More than ten years solving infrastructure for businesses: guest Wi-Fi, networks, email and Microsoft 365, equipment and backups.

  • Networks and guest Wi-Fi
  • Microsoft 365, email and security
  • Remote support with inquiries answered 24/7 and on-site visits nationwide
AIlussion

Our AI-powered booking and guest service system, designed for hospitality. It's the same system that took a boutique hotel in Bahía Ballena from 56% to 82% direct sales.

Launch pricing: 50% off implementation for our first 5 clients.
  • 24/7 assistantWhatsApp, Instagram and Facebook with real prices
  • Booking engineOn your website, with promotions and groups
  • Quote follow-upWins back customers who went cold
  • Guest portalOnline check-in, requests and messages
  • Tour salesCommission for the hotel, instant payment
  • Operations dashboardTasks, arrivals and requests in one place

How we work

  1. A 15-minute call

    You tell us how you sell today, what eats up your time and what you want to achieve.

  2. We review your operation

    We look at your website, your channels and your response times, and suggest what to tackle first.

  3. We implement

    We set up what we agreed on with you and your team, without stopping your operation.

  4. We measure and adjust

    We show you the results every month and fine-tune whatever is needed.

We work all over Costa Rica

Infinet Solutions is a Costa Rican company building digital solutions for tourism. It is led by Jean Pablo Soto, who has more than eleven years in technology and built and ran the booking and guest service system of a boutique hotel in Bahía Ballena. That's why we speak the language of the front desk, not just the language of servers.

We work with a team of partners in video production and marketing to cover everything a tourism business needs to sell more.

  • All of Costa RicaOn-site visits nationwide, remote support and inquiries answered 24/7
  • 11+ years in technologyInfrastructure, networks, automation and AI
  • English and SpanishWe serve your team and your guests
  • Measured resultsPMS figures, not promises

Shall we talk about your business?

Pick a time for a 15-minute video call. Tell us how you sell today and we'll tell you, with no strings attached, where to start.

  • On Google Meet. The link reaches your inbox as soon as you confirm.
  • No pressure. It's a conversation, not a hard sell.
  • In English or Spanish. Whichever you prefer.